As a small business, we had a gap of 4 months just for an office to exercise an option on our IDIQ. Despite our requests, it was not clear who was responsible for each step in the process and where things fell down. Revealing the steps, person responsible and due dates will prevent small businesses from suffering when government people don't do their job. Somehow, government acquisition people need to be held accountable. Many times, they don't care if there is a long delay in continuing a contract with a long-standing small business.
Idea No. 56